FRACTIONAL CMO

YOUR MARKETING ISN’T BAD BECAUSE YOU
HIRED THE WRONG PEOPLE.

IT’S BAD BECAUSE YOU’RE BUILDING
A HOUSE WITHOUT AN ARCHITECT.

Here’s what actually happens.

The founder hires someone to build a website. It goes up. Looks fine. Then they realize they need a logo, so they hire someone for that. The logo doesn’t quite match the website, but close enough. Then they hire a content person, because someone said they need content. The content person writes blog posts that nobody reads because they’re not optimized for search, so an SEO person comes in and rewrites everything the content person just did. Meanwhile, a social media person is posting to Instagram with no connection to what the content person wrote or what the website says. And none of these people are talking to each other unless the CEO, who is also acting as his own CMO despite having zero marketing experience, personally coordinates every conversation, every deliverable, and every decision.

It’s like building a house with no blueprints. You’ve got an electrician, a plumber, a framer, and a roofer. Nobody knows how big the house is supposed to be. Nobody knows where the walls go. Nobody told them the foundation needs to be poured first. The plumber is running pipes through a wall the framer hasn’t built yet. The electrician is wiring a room that’s about to get demolished because someone changed the floor plan over lunch. The roofer showed up on Tuesday because that’s when he was available, not because the house was ready for a roof.

That’s what marketing looks like at most small and mid-sized companies. A bunch of contractors running around with no architect and no blueprints. Everyone’s doing something. Nobody’s building the same thing.

I’m the architect.

I come in, tear the whole thing down to the foundation, figure out what you’re actually trying to build, draw the plans, and then do most of the construction myself. Strategy, creative, media buying, analytics, execution. One person who sees the whole picture and does the work. Not five people who each see their corner and hope it adds up.

I’m a Fractional CMO, which means I’m your chief marketing officer without the $250K salary, the benefits package, and the part where they spend six months “learning the business” before they produce a deck that says what you already knew. I also happen to be a creative director, a media buyer, an AI specialist, and a copywriter, which means I don’t need to hire anyone to implement my own recommendations. The blueprint and the builder are the same person. This shouldn’t be revolutionary, but in an industry that’s been playing telephone with itself for 50 years, it apparently is.

I’ve been doing this for 30 years. I’ve done it for major brands like Coke, Budweiser and Samsung. I’ve also done it for yoga studios, rage rooms, teeth whitening brands, and a company that makes body wipes. The scale changes. The process doesn’t.

WHAT MOST COMPANIES GET WRONG ABOUT MARKETING LEADERSHIP

They hire for titles instead of capabilities.

A CMO who can’t write copy is managing people who write copy. They can’t tell if it’s good. They can tell if they like it, which is a completely different thing. A CMO who doesn’t understand media is approving media plans the way I’d approve a blueprint for a bridge: nodding thoughtfully while understanding nothing. A CMO who doesn’t do creative is hiring agencies and hoping for the best, which is how we ended up in a world where the agency pitch is always spectacular and the actual work always looks like it was made by the intern who joined after the pitch.

The result: layers. The CMO hires a creative director, who briefs a copywriter, who writes something, which goes back to the creative director, who has notes, which go back to the copywriter, who revises it, which goes to the CMO, who also has notes (different notes, sometimes contradictory notes), which goes to the founder, who says “can we make the logo bigger?” and everybody starts over. Five people. Three weeks. One ad that’s fine. Not good. Fine. Fine doesn’t move numbers. Fine is what happens when everyone’s had a say and nobody’s had a vision.

I skip the layers.

 

HOW I ACTUALLY WORK

I’m telling you this here so you don’t have to ask on a call.

MONTH 1: AUDIT AND ARCHITECTURE

I start by understanding your business, not your marketing. What do you sell. Who buys it. Why they buy it instead of the alternative. What’s actually making money and what’s a vanity metric someone fell in love with. Most marketing problems turn out to be positioning problems, and most positioning problems turn out to be “nobody’s asked the hard question” problems.

Then I audit everything that’s running: your ad accounts, your analytics, your email, your website, your social, your creative assets, your vendor relationships. I’m looking for the gap between what you’re paying for and what’s actually driving revenue. That gap is usually enormous. Most companies are spending 30-50% of their marketing budget on things that aren’t working, and they don’t know because nobody’s looking at the whole picture.

I deliver a roadmap. Not a 40-page deck. A clear, prioritized plan that says: here’s what to fix now, here’s what to build next, here’s what to stop doing entirely. It’s usually the “stop doing” list that saves the most money.

MONTH 2: BUILD THE ENGINE

I start executing the roadmap. This is where it gets different from every other fractional CMO: I don’t hand the plan to your team and check back in a month. I do the work.

If the brand positioning needs fixing, I fix it. If the ad creative needs to be rebuilt, I rebuild it. If the media accounts need restructuring, I restructure them. If the email sequences are broken, I rewrite them. If the website’s conversion path is leaking, I redesign the critical pages. If the situation calls for a custom tool, I build one. For Yoga Yoga, I built an automated class recommendation engine that generated personalized weekly schedules based on where people live, work, and hang out, their experience level, and their goals. It was featured in The American Genius. That’s the kind of thing that happens when the person running your marketing can also build things.

I work directly in your accounts, your platforms, your tools. You don’t need to hire anyone to implement what I recommend. The recommendation and the implementation are the same person.

MONTH 3 AND BEYOND: OPTIMIZE AND GROW

The system is running. Now I optimize it. New creative every two weeks. Continuous testing. Monthly strategy reviews. Adjustments based on real data, not quarterly reports that are already stale by the time they’re presented.

Most fractional CMO engagements never end because there’s always more growing to do. My Bragging Rights retainer has been running continuously with 35% year-over-year growth, because there’s always another channel to test, another campaign to launch, another system to build. When other clients leave, it’s not because the work stopped working. It’s because I made it look so easy they thought they could do it without me. They came back.

fCMO of $5M AUSTIN YOGA CHAIN

Killed all legacy radio and print. Redirected budget to digital, built every campaign myself, created an automated class recommendation tool featured in The American Genius. Revenue up, spend down.

ONE PERSON TEAM FOR LARGEST ARCADE BAR IN N. FLORIDA

Took over all marketing for a 250+ game arcade bar. Built brand, systems, and campaigns from scratch in 120 days. 35% year-over-year growth.

New CEO, 15-year-old brand, bleeding ad account

Fired the agency which more than paid for my retainer, rebuilt Google Ads, expanded to five channels, built a creative engine producing 30+ variants/month. CPA down 50%.

Built a full digital enrollment engine from scratch

Programmatic microtargeting, geofencing competitor campuses, deterministic analytics. Media-influenced visitors converted at 9.46% vs 5.29% organic.

Named the company. Built brand, identity, and pitch deck from nothing.

Got them into UF Innovate. Supported clinical trial at Shands Hospital.

Full ABM system for boutique financial printer vs 800-lb incumbent.

"ABC: Always Be Compliant." +250% qualified leads. +314% media efficiency.

Not all Fractional CMOs are at the same experience level.

WHAT NOBODY TELLS YOU ABOUT HIRING A FRACTIONAL CMO

The term “Fractional CMO” now covers everything from a 30-year marketing veteran running your entire operation to a 24-year-old who manages Instagram for a coffee shop three days a week. The title has been co-opted by anyone who does part-time marketing and wants to sound senior. This makes hiring one feel like a coin flip, which is why so many companies end up disappointed: they hired the title, not the capability.

At the senior end, most fractional CMOs are strategists who stopped executing ten years ago and have been dining out on the last campaign they personally ran ever since. They’ll give you a roadmap. A beautiful roadmap. With color coding and phases and a “quick wins” section that makes you feel good. Then you’ll need to hire an agency to implement it, a creative director to make the work, a media buyer to place the ads, and an analyst to tell you if any of it worked. You just paid someone to tell you what to buy, and then you had to go buy all of it separately. That’s not a CMO. That’s a shopping list with a retainer.

Ask any fractional CMO: when was the last time you personally wrote an ad? Built a landing page? Set up conversion tracking? Redesigned a brand? Launched a campaign from scratch, start to finish, with your own hands? If the answer is “I have people for that,” what you’re hiring is a manager. Managers are great when there’s a team to manage. If there’s no team, you’ve hired a general with no army who’s going to spend your budget recruiting soldiers.

I was in the ad accounts this morning. I’ll be writing copy after lunch. Tomorrow I’m reviewing analytics, adjusting the media plan, and producing new creative variants. That’s not a phase. That’s the job. The same person who ran campaigns for Citi and The Plaza Hotel is the same person writing your Google Ads, because the work doesn’t care about the name on the building. It cares about whether the person doing it knows what they’re doing.

The other thing: a full-time CMO costs $200K-$350K plus benefits, plus equity, plus they still need a team underneath them. An agency costs $10K-$25K a month and assigns you their junior people and calls it “the team.” I cost a fraction of either and you get me. Not my team. Not my intern. Not my “account coordinator” whose job is to be a pleasant buffer between you and the person who actually does the work. Me. This model only works if the “me” is good. So go look at the portfolio. I’ll wait.

FREQUENTLY ANNOYING QUESTIONS

What does a fractional CMO do?

Everything a full-time CMO does: strategy, planning, team management, vendor oversight, creative direction, media planning, analytics. The difference is you get senior-level expertise without the $250K salary, benefits, and equity. I work on monthly retainer and can scale up or down as your business needs change. The bigger difference with me specifically is that I also execute the work personally, not just direct it.

How much does a fractional CMO cost?

Everything a full-time CMO does: strategy, planning, team management, vendor oversight, creative direction, media planning, analytics. The difference is you get senior-level expertise without the $250K salary, benefits, and equity. I work on monthly retainer and can scale up or down as your business needs change. The bigger difference with me specifically is that I also execute the work personally, not just direct it.

What are fractional CMO responsibilities?

Everything a full-time CMO does: strategy, planning, team management, vendor oversight, creative direction, media planning, analytics. The difference is you get senior-level expertise without the $250K salary, benefiWhatever the business needs. For most clients that includes: marketing strategy, campaign planning and execution, creative direction, media buying and optimization, analytics and reporting, vendor management, and team development. The difference with me is I can do the hands-on work myself, not just oversee it. Most of my clients don’t have a team underneath me. I am the team.

What are typical fractional CMO rates?

$150 to $350/hour or $3,000 to $15,000/month on retainer depending on experience and scope. I work on monthly retainer rather than hourly because the work is better when nobody’s watching the clock. Thirty days, either side can walk. No contract.

You don’t need more people.
You need a better person.